We are pleased to announce that we have successfully launched our new Rental Wellbeing Helpline for tenants 🎉
The new helpline has been developed to support those that may have found themselves suffering mentally, physically, or financially without a clear path to turn to for help.
At Ome, we recognise the struggles that many tenants face when renting a home, whether this is financially or simply due to the stresses that come with moving and securing your home.
Recent figures have shown that those who have found themselves on just 80 per cent of their income are struggling drastically with the increased cost of renting. Unfortunately, in the current climate a number of tenants have found themselves in this position due to being furloughed as a result of COVID-19. This is an extremely worrying time for tenants who not only have to juggle the increasing costs of renting but may also be worried about the long-term impact this will have on their finances and living arrangements in the months to come.
As a result, we decided to accelerate the launch of our free Rental Wellbeing Helpline that is available to any tenant that has downloaded, and signed up to, the free Ome app.
For those concerned about how they are going to pay their rent, or for those with any other worries around their current rental situation, our Rental Wellbeing Helpline provides expert support to help alleviate your rental concerns with practical advice and guidance.
The helpline is multifaceted to support the many different areas of life impacted by renting, including access to a free legal helpline to receive advice on any legal or debt related matters, as well as a free counselling and health information service for those who may be suffering with their mental or physical wellbeing.
Download the Ome app today to benefit from our free legal helpline:
Our Co-founder, Matthew Hooker, commented:
“Rental affordability can make concerning reading at the best of times, so those who have found themselves furloughed through no fault of their own will likely be feeling the squeeze where their finances are concerned.
As a result, we have brought forward the launch of our Rental Wellbeing Helpline to provide a resource for advice and information for those worried about their current situation. The helpline will provide free access to advice for those struggling with legal or debt related issues, but also a counselling service for those that are struggling with their mental or physical health during the lockdown.
While this launch was always on the Ome roadmap, we’ve accelerated its delivery as we felt it was pertinent in the current landscape. Whatever your rental worry, there is plenty of help on hand across the industry and so we would urge any tenants with questions, queries or concerns to share their burden with people that can help.”