Resolution

Sometimes tenants and landlords struggle to agree on End of Tenancy Settlements and that’s OK!

Step 1: End of Tenancy Settlements 🀝

Tenants must pay the landlord any agreed End of Tenancy Settlements

Read more

Step 1: End of Tenancy Settlements 🀝

Tenants must pay the landlord any agreed End of Tenancy Settlements.

Using the tenancy agreement and Check In & Check Out reports, tenants and landlords should negotiate a fair End of Tenancy Settlement figure. The Settlement figure should reflect the fair losses of the landlord that directly result from breaches of contract from the tenant(s).

Ideally, both the tenant and landlord should be walking away after swift negotiations feeling like a fair deal was had by all.

Step 2: Escalate to Resolution πŸ“

If any End of Tenancy Settlements cannot be agreed, landlords can escalate the negotiations to our world class Resolution Team.

Read more

Step 2: Escalate to Resolution πŸ“

If any End of Tenancy Settlements cannot be agreed easily, landlords can escalate the negotiations to our world class Resolution Team.

Landlords (and agents) can use their online portal to escalate the negotiations, where they can manage the process and will receive any updates.

Step 3: Early Resolution πŸ’¬

Our world class Resolution Team are trained in the arts of early resolution

Read more

Step 3: Early Resolution πŸ’¬

Our world class Resolution Team are trained in the arts of early resolution.

If we feel the gap between tenant and landlord agreement could be bridged by intervention our team will communicate and negotiate with each party.

Often the difference between agreement and disagreement can come down to the smallest detail or a simple misunderstanding. Overcoming these hiccups are the fastest way to reaching a fair and acceptable Resolution.

Step 4: Adjudication πŸ‘©β€βš–οΈ

If neither tenant nor landlord can reach an agreement during Early Resolution the case will reach our independent adjudicators

Read more

Step 4: Adjudication πŸ‘©β€βš–οΈ

If neither tenant or landlord can reach an agreement during Early Resolution the case will reach our independent adjudicators.

Our independent adjudicators will make a decision on the allocation of End of Tenancy Settlements based on the evidence provided.

Our independent appointed Resolution Team manages and resolves thousands of traditional deposit disputes for mydeposits, one of the three government authorised deposit protection schemes. They’re the best around and you can sit comfortably knowing that a genuine expert is assessing the evidence, no matter how big or small the End of Tenancy Settlements are.

Sit down, relax and make yourself at Ome.

Get started